What two slat sizes do we offer for our Aluminium venetian blinds?

• 25mm

• 35mm

• 60mm

• 50mm

• 25cm

What is the difference between the DuoLight and the DuoShade ranges?

• DuoLight = blackout; DuoShade = light filtering

• DuoLight = not heavy; DuoShade = heavy

• DuoLight = light filtering; DuoShade = blackout

• DuoLight = bright colours; DuoShade = Neutral colours

What type of control do our 25mm aluminium Venetians have for tilting?

• Cord

• Wand

• Remote operated

• No tilt function

How long do customers have to return a Roof blind to us?

• 14 days

• 7 days

• Non-returnable

• 365 days

What is the head rail depth for our corded pleated blinds?

• 35cm

• 35mm

• 35m

• 35km

Can our aluminium Venetian blinds be side fixed with the brackets supplied as standard?

• No

• Yes

• On some suppliers

• If the customer has a special drill

Are pleated blinds the same colour on the front and the back?

• Depends on the amount of light

• No

• Thermal lining will be the same

• Yes

My Velux window is very high up and I can’t reach it by hand, is there anything you offer to operate it?

• A ladder

• We do not offer a solution

• Telescopic control rod

• Stilts

Can our pleated blinds be side fixed with the standard brackets?

• Yes, with side fixing brackets

• No

• From some suppliers

• Only with white blinds

What measurements do we require from a customer if they cannot locate a code on the roof window (Velux style window)?

• Frame width and drop

• Visible glass width and drop

• They need to find the code

• We cannot help