Communication

Being an effective communicator means that you correctly interpret the messages you receive and respond appropriately

• True

• False

_______ communicators do not stand up for themselves or defend their attitudes or beliefs

• Aggressive

• Assertive

• Passive

• None of the above

Three basic skills are needed for effective communication: speaking, listening, constructive criticism

• True

• False

________ communicators often try to get their way through bullying and intimidation.

• Aggressive

• Assertive

• Passive

• None of the above

You demonstrate good speaking skills when you clearly say what you mean.

• True

• False

Changes in the tone, pitch, or loudness of your voice can affect communication.

• True

• False

______ communicators defend their attitudes and beliefs, but they also respect the rights of others.

• Aggressive

• Assertive

• Passive

• None of the above

_________ is a statement in which a person describes how he or she feels by using the pronoun "I."

• Constructive Criticism

• "I" Message

• Tolerance

• Prejudice

______ is an unfair opinion or judgement of a particular group of people.

• Constructive criticism

• "I" Message

• Tolerance

• Prejudice

Active listening only requires you give your full attention to whatever the speaker is saying without interrupting or making judgments if you agree with the speaker. You may interrupt nicely if you have a different point of view.

• True

• False