Chapter 10 Review

The strongest relationship bonds are

• friends

• family

• community

• peers

When you babysit, your role is a(n)

• friend

• playmate

• employee

• neighbor

The greatest influence on your relationships with others is your

• honesty

• mutual respect

• dependability

• character

Doing your share to make your school community safe is

• communication

• citizenship

• compromise

• trustworthiness

Which is NOT a style of communication?

• passive

• assertive

• reflective

• aggressive

Techniques for active listening include all of the following EXCEPT

• empathizing

• clarifying

• using "I" messages

• encouraging

Nonverbal communication involves

• "I" messages

• body language

• reflective listening

• empathizing

Interpersonal conflict always involves

• large groups of nations

• the brain versus the heart

• a person and his or her conscience

• more than one person

Which is NOT a common cause of conflict?

• conflict resolution

• power struggle

• space

• jealousy

A step to follow for effective negotiation is

• give the other person an "out"

• be flexible

• keep and open mind

• all of the above