ENGINEERING DEPARTMENT-OCT 2019

What is our Mission?

• Proud of our Thai heritage, uniquely delivering gracious hospitality to the world.

• We empower our people to exceed expectations, ALWAYS!

• Care, Commit, Can Do!

What is our Vision?

• Proud of our Thai heritage, uniquely delivering gracious hospitality to the world!

• We empower our people to exceed expectations, ALWAYS.

• Care, Commit, Can Do!

What is our Values?

• Proud of our Thai heritage, uniquely delivering gracious hospitality to the world!

• We empower our people to exceed expectations, ALWAYS!

• Care, Commit, Can Do!

What is ISO?

• Standard Operating Procedure

• International Organization for Standardization

• International Standard Operation

What ISO is DTGU Certified at?

• ISO 9001-2015

• ISO 9001-2016

• ISO 9001-2017

• ISO 9001-2018

What ISO Certificate do we have?

• Quality Management

• Environment Management

• Food Safety/HACCP

• Energy Management

What does LSOP stands for?

• Loyal Supportive Over-acting Person

• Localized Standard Operating Procedure

Where is our QMS (Quality Management System) Policy posted?

• DOE Office

• Admin Desk

• Manager Office

• Above the Checklist forms

What is our target/Quality Objective for Work Orders every month?

• 80%

• 85%

• 90%

• 95%

What is our target/Quality Objective for HOTSOS every month?

• 80%

• 85%

• 90%

• 95%