MAN 2150 CH 7 ORG STR TEST

2.       ________ is the assignment of different tasks to different people or groups in an organization. 

• A. Locus of control
• B. Standardization
• C. Division of labor
• D. Value chain

3.       _____ is the process in which different individuals and units perform different tasks. 

• A. Mutual adjustment
• B. Formalization
• C. Standardization
• D. Specialization

6.       The organization chart depicts the 

• A. geographical location of the different branches of a business.
• B. positions in the firm and the way they are arranged.
• C. office assignments by area of the firm.
• D. responsibilities of each job specification.

9.       In the context of the vertical structure of a firm, a wide span of control builds a _____ organization with few reporting levels. 

• A. flat
• B. centralized
• C. tall
• D. bureaucratic

10.    In the presence of which of the following conditions should the span of control be wide? 

• A. Tasks are not clearly defined and instructions are ambiguous.
• B. Subordinates are poorly trained.
• C. Employees’ access to information is restricted.
• D. Jobs are similar, and performance measures are comparable.

14.    David, a human resource intern, was given an assignment by his manager. He needed to obtain information from other departments to complete the assignment. But, some departments refused to share information with an intern. David was frustrated because he did not have the power to get the information he needed. In the context of this situation, David's manager made the mistake of 

• A. delegating inappropriate tasks to an intern.
• B. assigning responsibility without delegating adequate authority.
• C. "passing the buck" for David's performance.
• D. becoming accountable for David’s work.

15.    Which of the following is an advantage of delegation? 

• A. It allows managers to exercise close supervisory control.
• B. It helps managers to escape their own responsibilities.
• C. It conserves managers’ most valuable asset—their time.
• D. It increases managers’ influence over their subordinates.

17.    In a(n) _____ organization, important decisions usually are made at the top.

• A. informal
• B. centralized
• C. flat
• D. organic

23.    In _____ organizations, most decisions are made at lower levels. 

• A. centralized
• B. decentralized
• C. organic
• D. informal

26.    Subdividing an organization into smaller units in a horizontal structure is  

• A. departmentalization.
• B. positioning.
• C. decentralization.
• D. delegating.