A technician is working on a Windows 10 PC that is running slowly. Which of the following commands should the technician use to correct this issue? (Select two.)

• diskpart

• chdsk

• dism

• ipconfig

• format

An end user’s PC is taking a long time to boot. Which of the following operations would be the BEST to resolve this issue with minimal expense? (Select two.)

• Remove applications from startup

• Defragment HDD

• Install additional RAM

• Instal a faster HDD

• Run Disk Cleanup

Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized. Which of the following messages will be displayed?

• NTLDR not found

• No boot device avilable

• Operating system not found

• BIOS ROM checksum error

About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT?

• RAID 5 array

• NIC configuration

• Available storage space

• RAM utilization

A customer wants to upgrade a PC’s internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?

• 3TB HDD

• 50GB NAS

• 500TB SAN

• 512GB SSD

A user needs to shrink the partition size of a hard drive encrypted with BitLocker. Which of the following is the BEST option to modify the size of the partition?

• Credential management

• Computer management

• Device Manager

• TPM Manager

A technician is installing Windows 7 on a computer with a previously used hard drive. After receiving an error, the technician realizes the hard drive does not support this install. Which of the following tasks should the technician perform?

• Partition the hard drive in Extended format.

• Use Windows Update to download the appropriate driver.

• Enable Multiboot in the BIOS.

• Convert the file system to NTFS.

A technician has upgraded four computers and would like to securely repurpose the hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use?

• chkdsk

• Degauss

• quick wipe

• Drive Wipe

Data on full disk encrypted drives using BitLocker is MOST secure from loss when combined with which of the following technologies?

• USB authentication token

• Filesystem access controls

• Trusted platform module

• Fingerprint reader

A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives?

• recycling

• shredding

• overwriting

• reformatting