taking simple phone message

The statement below which is appropriate for ending the phone conversation is ....

• Alright, I’ll tell him

• Don’t forget to tell him

• See you tomorrow morning then

• Sorry, I’ll call him first

Tags

CCSS.L.1.6

CCSS.L.3.6

Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”

Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”

• It’s all right

• Hold the line, please

• Wait an hour, please

• Sorry to keep you waiting

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

Operator : “Subsciption Division, Tempo Megazine. Can I help you?”

Caller : “Yes, I’d like to subscribe to Tempo.”

Operator : “Yes, ma’am …......

Caller : “This is Susan Olivia.”

• Can I talk to Susan Olivia?

• Shall I call you with your last name?

• May I know who’s calling, please?

• What’s your name?

Tags

CCSS.L.4.1C

CCSS.L.9-10.1B

Receptionist: “Good Morning, Le Dian Hotel, May I help you?”

Sofyan: “I want to call Mr. Brian at Room 24”

Receptionist : “Sorry, the line is busy”

Sofyan: ......

• Could you call back later?

• May I take a message?

• Just a moment, please.

• Could I leave a message for him?

Caller: “Hello .........… “

Nita: “I’m sorry, he is out. Could you call back at four?”

Caller: “Alrigt. Thank you”

• Could you speak to Mr. Aziz, please?

• Can I take a message from you?

• Could I speak to Mr. Aziz, please?

• Would you like to call him again?

Tags

CCSS.L.4.1C

CCSS.L.9-10.1B

Andre: “I need to book a room for this weekend. May I know the rate?”

Banu: “ ........… and which room would you like to have, single double?”

Andre: “Sure. My name is “Andrea Thomas and I’d like single room, please.”

• Will you put me through Mr. Brown?

• Can I talk to the manager?

• May I leave the message?

• May I know who’s speaking?

Chandra: “Hello, It’s Chandra. Can I help you?”

Bams: “Can I talk to Mr. Budi?”

Chandra: “Sure,.................”

• He is in a meeting now

• Just a moment, please

• Any message?

• Call him later

Tags

CCSS.L.3.2C

CCSS.L.4.2B

CCSS.L.6.3A

CCSS.L.8.1C

^{Claire: Hello, finance department.}

^{Jennifer: Hello, can I speak to Adrian Hopwood, please?}

^{Claire: I’m afraid he’s in a meeting at the moment. Can I help?}

^{Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the}

^meeting?

^{Claire: In about an hour. Can you call back later?}

^{Jennifer: Okay, I’ll do that.}

^{Claire: Or can I take a message?}

^{Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews}

^{called and that I’m in the office all day if he could call me back.}

^{Claire: Can I take your number, please?}

^{Jennifer: Yes, it’s 5556872}

^{Claire: 5556872. Okay, I’ll make sure he gets the message.}

^{Jennifer: Thanks very much for your help, bye!}

^{Claire: Goodbye!}

^{Why is not Mr Hopwood available?}

• Because He is having lunch

• He is preparing some file at the moment

• He is in a meeting

• He is out at the moment

Tags

CCSS.RL.2.6

CCSS.RL.8.3

^{Claire: Hello, finance department.}

^{Jennifer: Hello, can I speak to Adrian Hopwood, please?}

^{Claire: I’m afraid he’s in a meeting at the moment. Can I help?}

^{Jennifer: No, I need to talk to Mr Hopwood, I think. What time will he be out of the}

^meeting?

^{Claire: In about an hour. Can you call back later?}

^{Jennifer: Okay, I’ll do that.}

^{Claire: Or can I take a message?}

^{Jennifer: Actually, would you mind? Could you tell him that Jennifer McAndrews}

^{called and that I’m in the office all day if he could call me back.}

^{Claire: Can I take your number, please?}

^{Jennifer: Yes, it’s 5556872}

^{Claire: 5556872. Okay, I’ll make sure he gets the message.}

^{Jennifer: Thanks very much for your help, bye!}

^{Claire: Goodbye!}

What is Jennifer message for Mr. Adrian Hopwood?

• Arrange appointment

• Arrange a meeting

• Call back

• Call him

Tags

CCSS.RI.11-12.2

CCSS.RI.9-10.1

CCSS.RL.11-12.1

CCSS.RL.8.1

CCSS.RL.9-10.1

When someone want to leave a message, he or she should say.....

• I'm afraid he is in a meeting today

• Hold the line please

• Would you like to leave a message?

• Can you tell him that........?

Tags

CCSS.L.1.6

CCSS.L.3.6