Year 13 Btec Business Unit 6 Principles of Management AO's D1-D4

What is Maslow’s theory most well-known for?

• Customer-Protection

• Motivation

• Rehabilitation

• Profitability

What is Herzberg’s profession (what line of work)?

• Sociologist

• Engineer

• Pharmacist

• Psychologist

What are managers required to do in terms of the impact of motivation on business performance?

• to consider a variety of justifiable and tested approaches

  for structuring the workforce

• Making a decision to recruit someone with the skills the business needs

• This is where managers employ external staff to help out with work

What is Mayo El Al’s human relation theory called?

• The Human Relations

• The Mayeal Experiment

• The Hawthorne Experiment

• Bureaucratic Management

Which one is a non-financial motivator?

• Autonomy

• Working Relationships

• Sense of Worth

• None of the above

What does accredited mean?

• formally recognized by a regulated qualification

• does not lead to a qualification

• The company needs help financially

An advantage of on the job training?

• Trying out new ways of using different equipment

• Less likelihood of distractions when removed from desk or work station

• Using familiar equipment

• Learning from others

Which one isn’t a type of appraisal?

• Rating Scales

• Coaching

• Self-Assessments

• Management by objectives

What is the 360 degree appraisal?

• It is where an opportunity is created for the individual to give feedback on their own performance and make suggestions for further development

• It is where a bigger picture is built of the person being appraised so their performance can be evaluated

• When a company travels around the world and finds new talent

What is the Herzberg theory? (Two Factor Theory)

• Herzberg’s hygiene factors include supervision, interpersonal relations, security, company policies, pay, and working conditions.

• Herzberg’s theory states that all employees must be satisfied with all working conditions and pay no matter the circumstances.