What is the main impact of a customer data security breach?

• Loss of statistics.

• Loss of reputation.

• Increase in staff workload.

• Reduced information processing.

Why must a business have warning systems?

• To alert all employees and to get help from police, fire and ambulance

• To meet assembly points and to alert all employees

• To get help from police, fire and ambulance and to meet assembly points

• To meet legislation and to meet assembly points

Why must a business have a contingency plan?

• To protect staff.

• To maintain costs.

• To build new business.

• To maintain critical functions.

What is the main reason for using an evacuation plan?

• To meet legislation.

• To secure business data.

• To ensure staff safety.

• To identify the assembly points.

Why must a business pre-plan for business continuity?

• To meet legislation

• To evaluate critical physical assets

• To influence other businesses

• To maintain relations with customers

What must be in place to ensure business continuity?

• A marketing plan.

• A health and safety policy.

• Company mission statement.

• Contact lists of critical personnel.

What is the purpose of a critical function?

• To know what is necessary for a firm before a disaster

• To know what is absolutely critical for a firm after a disaster.

• To know what is essential for a firm at preplanning stage

• To know what is essential for a firm during the disaster

What could result from a process or system failure?

• Safety system failure

• Telecommunications failure

• Computer system failure

• All mention

Prevention is a part of:

• Business strategy planning stage

• Business Continuity Planning Steps

• Business continuity management

• Business development plan

Business continuity planning aims:

• To help ensure the survival of the organization

• To help protect corporate assets and control financial loss

• To help minimize the loss of customers

• All mention