Effective Email Writing

Which statement is correct in email writing process?

• Use capital letter

• Check before sending

• Email if you are burnt out

• All the above

Which is the correct writing process flow?

• Conclusion -> Subject Title -> Body of Email

• Body of Email -> Conclusion -> Subject Title

• Subject Title -> Body of Email -> Conclusion

• None of the above

Poor email etiquette can:

• Build good relationship, solve problem and create awareness

• Resolve problem effectively

• Allow reader to understand the contents

• Damage your reputation, relationship and cause confusion

Reply all company-wide email is a:

• Bad idea, thousands of colleagues will receive your reply

• Good idea to share your view to everyone in the company

• Good ideas to generate ideas

• Standard Procedure

Which is the correct sending etiquette?

• Double-check the name and email address

• Proof read before sending

• Don't "reply all" to a large distribution email

• All the above

Email Communication is important and powerful as it allows one to share basic information

• True

• False

It is not important to project the right image in email writing?

• True

• False

Which statement is wrong when projecting a right image in email writing?

• Proper Spelling and Grammar

• Arguing and Blaming

• Respectful and Polite

• Proofread

A clear Subject Title will helps to prioritize email from the inbox.

• True

• False

Organise your email writing in 5 simple steps.

• True

• False