Quality Management Training # 1

What is the International Standard determining the Quality Management System Requirements.

• ISO 14001 : 2005

• ISO 9001 : 2015

• ISO 10000

• ISO 9000 : 2015

What is the current of version of the Quality Management system being utilized in the market.

• 2019

• 2018

• 2012

• 2015

What is your understanding of Quality

• a degree to which a set of inherent characteristics of an object fulfills requirements

• specified way to carry out an activity or a process

• <organization> intentions and direction of an organization as formally expressed by its top management

• part of quality management focused on fulfilling quality requirements

What is Quality Planning

• part of quality management focused on providing confidence that quality requirements will be fulfilled

• Action to eliminate the cause of a potential nonconformity or other potential undesirable situation

• part of quality management focused on setting quality objectives and specifying necessary

  operational processes, and related resources to achieve the quality objectives

• Ability to apply knowledge and skills to achieve intended results

What is conformity

• fulfillment of a requirement

• Specification for the quality management system of an organization

• set of interrelated or interacting activities that use inputs to deliver an intended result

• <organization> intentions and direction of an organization as formally expressed by its top management

What is the name of the cycle that shall be used to ensure improvement of the results.

• ACT

• PDCA

• SWOT

• PESTEL

What are the number of principles of the ISO standard

• 10

• 7

• 5

• 6

What can be named as the heart of the QMS structure

• Leadership

• Planning

• Resources

• Improvement

Which section in the ISO standard define the requirement of measurements

• 1

• 10

• 9

• 8

Which section of the ISO standard specify the resource requirements

• 4

• 5

• 6

• 7