Vehicle and customer service info

Vehicle and customer service info

9th - 12th Grade

30 Qs

quiz-placeholder

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Vehicle and customer service info

Vehicle and customer service info

Assessment

Quiz

Life Skills

9th - 12th Grade

Practice Problem

Medium

Created by

James Zalewski

Used 20+ times

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT represented by the 3 Cs abbreviation?

customer

concern

cause

correction

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a typical label found on vehicles?

Refrigerant label

Coolant label

Belt routing label

all answers are correct

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ________________ is used by technicians to identify engine and emission control information for the vehicle?

refrigerant label

coolant label

Vehicle Emission Control Information (VECI) label

all answers are correct

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ______________ certifies that the vehicle meets the Federal Motor Vehicle Safety, Bumper, and Theft Prevention standards in effect at the time of manufacture.

Vehicle Safety Certification (VSC) label

coolant label

Vehicle Emission Control Information (VECI) label

all answers are correct

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT typically contained in a Vehicle Safety Certification (VSC) label?

Month and year of manufacture

Recommended tire sizes

Emission controls

Paint and trim codes

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Whenever a vehicle is registered or a registered vehicle is sold, a record of the VIN is kept. From this registry, which of the following information can be obtained from this registration?

Title history

Whether vehicle has been in a wreck

Whether vehicle is a lemon law buyback

all answers are correct

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False. There are two different, but essentially compatible, 17-character VIN standards: the North American VIN system and the ISO Standard 3779.

true

false

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