Business Ch. 9

Martin Saunders receives $50,000 a year as a manager. This type of compensation is called

• benefits

• bonus

• shift premium

• salary

• time wage

Suppose your state has enacted a law that demands equal compensation for jobs requiring about the same level of education, training, and skills. This concept is called

• comparable worth

• profit-sharing

• a golden parachute

• variable worth

• bonus sharing

The three types of performance feedback interviews are tell-and-listen, tell-and-sell, and

• objective

• problem-solving

• judgemental

• MBO

• self-evaluative

Perhaps the most widely used selection technique is the

• employment test

• interview

• assessment center

• employment application

• reference check

What is the problem-solving approach to performance feedback interviews?

• This type of approach allows the employee to give herself her own performance evaluation and to set her own goals while discussing them with her superior.

• In this type of interview, the employee may come to the superior at any time and ask how she is doing and express any problems she is having so that they might come up with solutions together

• This is when the superior has only negative results of a performance appraisal to discuss with her employee. Thus, they spend a great deal of time coming up with solutions to the many problems the employee is having.

• In this approach, the superior conveys both the good and bad aspects of the appraisal with the employee, and she then offers the employee solutions for the areas needing improvement.

• In this type of interview, the superior tells the employee what has been right and wrong, she gives the employee a chance to respond, and then they come up with agreed-upon solutions to the problems at hand.

The interview is part of

• recruiting

• orientation

• selection

• training

• HRM development

Soon after an employee was appraised, Steve Jameson discussed the results, explaining the basis for presenting rewards and telling the employee how to improve performance. In so doing, Jameson is providing

• performance feedback

• employee training

• job evaluation

• job analysis

• management development

Suppose HP’s minorities work at a multicultural plant, which provides a comfortable learning environment before they are assigned to their permanent positions within the company. Such a diversity training program will help HP develop a strong reputation for managing diversity, which is likely to lead to which of the following competitive advantages?

• cost

• resource acquisition

• marketing edge

• creativity

• problem solving

You have been asked to develop an effective reward system for Kroger stores. In designing such a system, you should strive to meet all of the following objectives except

• enabling employees to satisfy their basic needs

• providing rewards comparable to those offered by other firms

• distributing rewards fairly within the organization

• recognizing that different people have different needs

• maximizing the amount spent on compensation

If Regency Electronics, a maker of consumer electronic products such as stereos, wanted to determine the relative worth of jobs within its organization, it would

• develop job descriptions

• develop job specifications

• develop job evaluation

• conduct a wage survey

• conduct a job analysis