Barbering Consultation

It is important to check clients records prior to a service to identify...

• /How often they visit the salon

• Which products they buy

• Previous chemical products and techniques used

• Their date of birth and emergency contact details.

How should an incompatibility test be performed and what result would be expected in order to proceed with the service? Before any chemical service, place a test cutting into a solution of

• 20:1 relaxing agent and metallic salts for up to 30 minutes; no reaction should be seen

• 1:20 liquid hydrogen peroxide and disulphide for up to 30 minutes; no reaction should be seen

• 20:1 liquid hydrogen peroxide and ammonium hydroxide for up to 30 minutes; no reaction should be seen

• 1:20 metallic salts with ammonium hydroxide for up to 30 minutes; bubbling and fizzing should be seen

When and how should a strand test be carried out?

• Remove a little of the developing product during the aftercare advice to ensure the external hair condition and colour are correct

• Remove a little of the developing product during the service to establish whether the target shade has been achieved

• Apply a small amount of oxidised product in the crook of the elbow, 12 hours prior to the colour service; no reaction should occur

• Apply directly to the scalp at the nape of the neck to allow development, according to manufacturer's instructions; no reaction should occur

It is important to check the client's record card before a treatment to identify

• how often they visit the salon

• which retail products they buy

• previous chemical products and techniques used

• their date of birth and emergency contact details

A client with alopecia should be referred to a

• trichologist

• salon owner

• dermatologist

• senior stylist

It is important to identify and record contra-indications to avoid damage to

• the hydrogen bonds resulting in an incomplete service

• the sulphur bonds resulting in possible legal action

• the hair and scalp, and possible legal action

• the polypeptide chains resulting in an incomplete service

Record cards should be stored and updated at the end of every service and stored in

• the salon safe with the takings

• an open storage box in reception

• a lockable box in the salon

• an open box in the stock room

It is important to maintain client confidentiality in order to

• allow them to confide in personal issues with you and meet their client needs

• make sure you can provide services within the client's budget

• build a relationship with the client and protect the reputation of the business

• allow you to diagnose and advise on medical conditions

Record cards must contain all client contact details and their

• feedback on recommended products

• information on lifestyle

• feedback on service and aftercare advice

• full and accurate service information

The legislation that influences storage and use of client's personal details is

• electricity at work

• data protection

• RIDDOR

• COSHH