Human Services Chapter 8 Review

If a consumer abuses or uses a product in a way that is not intended, the consumer has the right to ask for compensation.

• True

• False

Keeping account numbers, IDs, and passwords protected is important for anyone using electronic banking.

• True

• False

Having a reputation for being fair, respectful, and ethical is important for consumer services workers.

• True

• False

The best way to utilize credit card spending is for borrowers to make the minimum monthly payment.

• True

• False

Customer service representatives serve as intermediaries between a company and its customers.

• True

• False

Overspending results when income is greater than expenses.

• True

• False

Original amount of money invested.

• Saving

• Principal

• Interest

• Investing

Using the Internet to access banking services.

• biodegradable

• saving

• electronic banking

• investing

Type of product that can break down or decompose naturally without harming the environment.

• electronic funds transfer

• comparison shopping

• biodegradable

• income

Buying products that benefit environmental, social, or human health.

• investing

• sustainable purchasing

• interest

• electronic funds transfer