Intro to Bus Chapter 4

1. Which of the following is a similarity between ethics and social responsibility?

• Both refer to philosophies about right and wrong on an individual level.

• Both rarely influence the decisions of employees.

• Both play an important role in building profitable businesses and vibrant communities.

• Both are mandated by law and are enforced in the legal system.

Universal ethical standards are ethical norms:

• Established by the senior citizens of each nation.

• That apply to everyone, across a broad spectrum of situations.

• Set up for employees by their employers.

• That have been set by the United Nations.

A computer company that creates their laptops to break after six months, making their customers pay more to get them fixed or replaced at that time. This companies conduct would be best described as:

• Legal but unethical.

• Legal and ethical.

• Illegal and unethical.

• Illegal but ethical.

Which of the following is true of corporate responsibility?

• It refers to the need for commitments from an organization’s senior management.

• It ensures that the code of ethics of an organization is both global and local in scope.

• It focuses on contributions made to the community through the efforts of a business.

• It is designed to spike sales for the company and raise money for a nonprofit.

_______ refers to developing and promoting environmentally sound products and practices to gain a competitive edge.

• Crowdsourcing

• Bioremediation

• Green Marketing

• Carbon Footprint Marketing

According to _____, customers can freely purchase the products that meets their needs.

• The right to choose

• The right to buy

• The right to be informed

• The right to indulge

Aquin, a cell phone company, has released a new smartphone. The phones are designed to have technical issues after a few months, causing customers to replace them earlier. This is an example of __________.

• Whistle-blowing

• Planned Obsolescence

• Modular function deployment

• Crash simulation

Companies that step in with on-site day care programs for workers facing challenges such as raising kids are fulfilling their:

• Social responsibility.

• Consumerism duties.

• Legal roles.

• Stakeholder criterion.

Which of the following statements is true of the Sarbanes-Oxley Act?

• It requires senior managers to contribute a percentage of their income for social responsibility.

• It ensures that a code of ethics is applied both globally and locally in organizations.

• It requires that financial officers personally certify the validity of their financial statements.

• It ensures the application of right and wrong as well as good or bad in a business setting.

Companies that make it easy for customers to be heard and train people in customer service, are ensuring _________.

• The right to buy

• The right to choose

• The right to speech

• The right to be heard