Unit 2 Working in business

A protocol is

• a person with an interest in a business

• a rule that must be followed

• when passing a message from one level to the next

• none of the above

Chain of command is

• when a message is passes through a business

• a rule or procedure that a business must follow

• an organisation's hierarchy of reporting relationships.

• the procedures middle managers will follow

2 Reasons for authorising payments are:

• So sensitive data can be obtained by the general public

• To avoid fraud

• provide more work for management

• to minimise errors

Which 3 of the below are methods to maintain confidentiality in a business

• Dispose of information properly

• Leave computers unlocked

• Employees sign a non disclosure agreement

• Restrict information access at certain levels

Which payment method is used to "buy now pay later"

• Debit Card

• Credit Card

• Cheque

• Electronic transfer

Which of these contains a list of items to be discussed in a meeting?

• Agenda

• Remittance Advice

• Credit Note

• Letter

This is a proof of payment..

• Delivery Note

• Receipt

• Good Received Note

• Agenda

A business has sold £200 items more than they had budgeted for. This is an example of

• An Adverse variance

• A favourable variance

• Budgetary Control

• Making a Loss

This document is sent to show payment has been made for an order

• Receipt

• Delivery Note

• Credit Note

• Remittance Advice

Which 3 of the below are an example of a fixed cost?

• Rent

• Stock

• Insurance

• Gas