Consumer Management Final Review

All consumers have the right to a variety of products and services. This is the right to

• be informed

• redress

• a healthy environment

• choose

When you read the owners manual of a product so its properly used, which responsibility are you practicing?

• Right to choose

• Right to redress

• Right to Safety

• Right to education

The agency that is responsible for protecting consumers from unfair business practices, including deceptive advertising in the

• Underwriters Laboratory (UL)

• Federal Trade Commission (FTC)

• Consumer Product Safety Commission (CPSC)

• Consumers Union

When filing a complaint with a company it is important to

• document each step and keep copies

• state a few details of what happened

• use an angry or threatening tone

• go straight to the owner of the company

What kind of advertising tells you about a products features and benefits?

• brand advertising

• comparative advertisnig

• informational advertising

• persuasive advertising

Who actually pays for advertising?

• the brand owner

• the consumer

• the manufacturer

• the seller

Illegal advertising includes

• Bait and Switch

• Comparisons

• Endorsements

• Infomercials

Fixed expenses include:

• entertainment

• food

• gas for your car

• rent

Which is an example of income?

• car payment

• bank interest

• mortgage

• rental insurance

The purpose of a budget is:

• to buy brand names clothes

• to balance income, expenses and saving

• to limit what you can spend

• to save only for emergencies