DFS-NHT

Backend will give a call back to customer if Customer MWallet is not active after registration

• true
• false

Which facilty is not availble to Mobile Wallet customers

• Bill Payments
• Cash In
• Jazz load
• Money Transfer

To register M wallet via Mobile APP, which details are not required

• Customer name
• CNIC number
• CNIC issue date
• CNIC expiry date

If customer from other network is unable to active the Mwallet then what you will do

• 4444 Helpline will ask customer to wait
• 4444 Helpline will live call transfer to Supevsior
• 4444 Helpline will live call transfer to 146000 after E-front Activity
• 4444 Helpline will make E-front Activity

The monthly credit & debit limit for Level 2 is

• 500000
• 400000
• 600000
• 800000

If customer is unable to reset the MPIN himself than, what you will do

• Push the MPIN from CPS
• Create activity and guide HR TAT
• Guide customer to visit office
• Push MPIN and make activity

What are the charges of Cash Withdrawal of Rs 4500-6000 from other bank ATM

• Rs 20
• Rs 70
• Rs 30
• Rs 50

How many JazzCash Mobile Account to JazzCash Mobile Account transfers are free every month

• 5
• 10
• 15
• 20

How much instant reward a friend will receive upon successful registration of Jazz cash account

• Rs 20
• Rs 70
• Rs 30
• Rs 50

What TAT will be provided to customer in case of Fraud/fake call restoration

• 24 HR
• 48 HR
• No TAT
• 72 HRs