Unit 4 - Paper B

In a bank, which team could help customers to move money between their accounts?

• Call centre

• Finance

• Human Resources

• Public Relations

A person with a mortgage is most likely to also need:

• accountancy services.

• buildings insurance.

• private banking.

• trade finance.

Which department in an accountancy firm manages how it presents its services to the public?

• Customer services.

• Finance.

• Marketing.

• Product development

Which of the following roles is the most senior?

• Area manager

• Business manager

• Corporate manager

• Regional director

Typically, for how long do insight events last for school leavers

• 1 to 2 days

• 3 to 7 days

• 8 to 14 days

• 15 to 28 days

Henry is writing a CV. Which order should be used for his employment history?

• Alphabetical by employer.

• Alphabetical by job title

• Date order starting with the oldest

• Date order with the most recent first.

In which of the following areas would being able to speak three languages be the most useful?

• Claims handling.

• Credit card processing

• Stockbroking

• Trade finance.

Kip is applying for a job as a website designer. Which of his volunteer work tasks relating to a school play should he highlight in his cover letter?

• Assisting with the direction of the play.

• Buying materials for the play

• Designing scenery

• Running the show's blog

What is the best way for job seekers to find out about the career paths that bank employees have taken?

• Asking bank managers.

• Looking at recruitment websites

• Looking in local papers

• Reviewing the provider's website.

Which of the following is a website dedicated to financial careers?

• Money Advice Service.

• My Financial Career.

• National Careers Service.

• Prospects