Business Environment Review

The Founder is Almost Never the Owner in which Organization Type

• Corporation

• Sole Proprietorship

• Nonprofit

• Limited Liability (LLC)

The owner is not reliable for the problems in which of the following organizations

• Corporation

• Sole Proprietorship

• Nonprofit

• Limited Liability (LLC)

Which of these is bad customer

• Polite Behavior

• Promising something you can't

• Understanding the customer

• Following through with a promise

What is telecommuting

• Working in a mobile office

• Working from an office

• Working from home

Which of these is not a key office activity

• Deleting Information

• Searching for information

• Managing Information

• Communicating Information

Why is good customer service important

• It drives people away from the business

• It drives people to the business

• It makes people feel bad

• It makes people feel undervalued

Which of these is a benefit to a nonprofit

• No taxation

• Double income

• Double profit

• Pays employees a lot

Which two of these are examples of bad customer support

• Being polite

• Bad language

• Listening to customer

• Following through with a promise

• Yelling at the customer

Which of these is not a purpose of the Nonprofit organization

• Scientific Work

• Profit

• Religion

• Education

A Nonprofit has one owner

• True

• False