MGT 1013 - CH 1 (Managers and Management)

someone who are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. who are they?

• first line managers

• middle managers

• top managers

• operatives

Which of these is included as a middle managers?

• supervisor

• team leader

• chief executive

• district manager

Based on management level, for whom middle managers are responsible?

• first line managers

• operatives

• top managers

• middle managers

Managing the work of non-individual employees who are usually involved with producing organizational products or serving the organization's customers, is the manager's job?

• first line managers

• middle managers

• top managers

• operatives

what is effectiveness?

• doing things right, or getting the most output from the least amount of inputs

• doing the right things or doing those work activities that will result in achieving goals

what is effectiveness?

• doing things right, or getting the most output from the least amount of inputs

• doing the right things or doing those work activities that will result in achieving goals

what is efficiency?

• doing things right, or getting the most output from the least amount of inputs

• doing the right things or doing those work activities that will result in achieving goals

what is the main goal of scientific management theory?

• increase productivity

• increase profits

who is the management figure who first put forward ideas about the main functions of management (planning, organizing, leading, coordinating and controlling)

• Mary Parker Follet

• James D Money

• Henry Fayol

• Chaster I Barnard

which of the following belongs to internal environment of the organization?

• customer, management, organizational culture

• management, organizational culture, employee

• organizational culture, competitors, management

• competitors, customer, organizational culture