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Hospitality Services Chapter 14

Authored by LAURA CARROLL

Life Skills

9th - 12th Grade

Used 1+ times

Hospitality Services Chapter 14
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The security department is the only department responsible for security.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The three main functions of the housekeeping department are to keep the hotel

occupied, modern, and successfully marketed

free of mold, mildew, and dust

secure, clean, and occupied

clean, sanitary, and attractive

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following departments must the security department work closely with to ensure guest security?

Engineering

Housekeeping

Front Desk

All of the Above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The ___________ department is responsible for landscaping, weed control, and trash removal.

Golf Department

Groundskeeping

Landscaping

Lawn

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

One of the main ways to ensure safety and security is to have good policies.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hallways, stairs, lobbies, public restrooms, meeting rooms, and offices are all examples of

executive housekeeping

housekeeping department

public areas

informal cleaning duties

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The __________ department is responsible for preventive maintenance of buildings and equipment.

engineering

housekeeping

front office

security

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