Unit 23 Quiz

For any business to be successful it needs innovation to be one of its priorities, which can be defined by: (KLO 1.2)

• The introduction of a new idea or method that adds value to a company

• A person who affects and get affected by a decision in the project

• A stakeholder

• A deadline

Changing the decoration of the offices of a workplace is considered as A (KLO 1.1)

• Innovation in the physical environment

• Innovation in the digital environment

• Introduction of a new technology

• New work practice

Ali is the financial manager, but his specialist was in marketing which has no manager, therefore the project manager decided to: (KLO 1.8)

• Keep him as a finance manager

• Assign him to manage the marketing department

• Hire another employee with him

• Introduce him to a different technology

A manager of a clothes store decided to provide his store with a higher quality of clothes in order to: (KLO 1.6)

• Get the government satisfaction

• Grow a new customer base

• Reduce the number of the customers

• Make more money

Communication skills may include (SS 1)

• Not gaining feedback

• Liaising with oneself

• Consulting with colleagues

• Winning more business

Sarah had her restaurant since 2014, and she had the same customers. She decided to flourish the restaurant and grow her customers by: (KLO 1.6)

• Introducing a new technology

• Providing new policies

• Providing more waitresses

• Providing new services

If you want all your emplyees to think creatively and to come up with great ideas that can develop the workplace, then you need to (KLO 3.3)

• Raise their salaries

• Encourage them to think and share their ideas with management

• Prevent them from being late

• Raise their work hours

Innovation doesn’t necessarily entail creating something new. It’s not the same as invention. As for the innovation: (KLO 4.3)

• You need to ignore the current ideas and start over

• You can develop a current idea

• You cannot develop what you already have

• You invent new technologies

How can you get other people behind your new idea or innovation? (KLO 3.3)

• Convince others of your idea

• through visuals and customer testimonials

• you do need to get people behind your idea

• do nothing

One type of information that might be relevant to ideas for improvement/innovation is: (KLO 3.1)

• Increasing staff numbers

• Getting rid of customers who are not active

• Finding similar approaches in other organizations

• All of the above