Moments Education - EA Quiz

What are Moments?

• New name for Infobip's web-interface

• Infobip's solution for customer engagement

• New addition to Conversations

What are Events?

• Infobip's JavaScript SDK

• Every click produced by customer

• Activities produced by customers of any business

What are main building blocks of Moments?

• Target, Conversations, Events & Analyze

• Flow, Target, Interact & Analyze

• Target, Broadcast, Flow & Analyze

Using what we can track Events? Pick wrong answer(s) only.

• JavaScript SDK

• HTML SDK

• Events API

• PHP framework

• Mobile SDK

Events can be produced in:

• Internal systems only

• Websites only

• Apps only

• In internal and external systems

• On client's website and in their mobile app

Which is not a Moments Use Case?

• FAQ Automation

• Birthday Messages

• Engage Active Users

• Abandoned Cart

• Welcome Sequence

The following are stages in customer journey, which is not?

• Engagement

• Retention

• Onboarding

• Personalization

Which is not an event occurrence type

• Happened

• Not Happened

• Happening

Where is Events module located on the portal?

• In Communicate module

• In Analyze module

• In Target module

Which ones are not standard people events?(select all possible options)

• Discarded Shopping Cart

• Item Viewed

• App Launch

• Install

• Personalize