Consumer rights

What part of the Sale of Goods & Supply of Services Act 1980 was broken when the strap on the backpack that Sean bought for €90 ripped after being used only once

• Goods must be of merchantable quality

• Goods must be fit for their purpose

• Goods must be as described

• Goods must match the sample shown

What part of the Sale of Goods & Supply of Services Act 1980 was broken when Susan purchased a new raincoat that let in the rain as soon as she wore it out in the rain?

• Goods must be of merchantable quality

• Goods must be as described

• Goods must be fit for their purpose

• Goods must match the sample shown

What are the 3 forms of redress that someone is entitled to under the Sale of Goods & Supply of Services Act 1980

• Replacement

• Repair

• Refund

• Rewind

The Treacy family booked a sun holiday online. The website said the hotel was just five minutes from the beach. When they arrived they found that the quickest way to the beach was by bus and that took 25 minutes. What was misleading about this ad?

• They said it would be sunny but it rained

• They said the beach was 5 minutes away but it wasn't

• The hotel wasn't as nice as they had hoped

• The food turned out to be horrible

Adrian Flynn brought his car to a garage to have a faulty rear light repaired. That night when he turned the headlights on, the car stayed in darkness. Although the engine started, the electrics would not start because the mechanic had serviced the car incorrectly. What does the Sale of Goods and Supply of Services Act 1980 say about services?

• They must match the sample

• They must be carried out with proper care and attention, using materials of merchantable quality.

• The service provider must be friendly and tell you what you want to hear

Under the Consumer Protection Act 2007, saying that a toothpaste has been recommended by dentists when it hasn't is an example of

• Goods not matching the sample

• Goods not of merchantable quality

• Saying something misleading about a product

Which two of these are laws that are in place to protect consumers?

• The Sale of Services Act 2020

• The Consumer Protection Act 2007

• The Consumer Information Act 1977

• The Sale of Goods and Supply of Services Act 1980