Dealing with Payments and bookings

Dealing with Payments and bookings

University

8 Qs

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Dealing with Payments and bookings

Dealing with Payments and bookings

Assessment

Quiz

Education

University

Practice Problem

Easy

Created by

Mark Smith

Used 14+ times

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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Customers bills can be prepared and processed using a....

Bar area

Billing System

Check pad

Spreadsheet

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Which of these four could be used to take a customers booking?

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3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When taking a booking we should ask the guest what?

How old they are

Where they live

If there are any special requests or requirements

If they think we are the best restaurant

4.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Which of these four should be present on a customers bill?

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5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Four different ways to pay a bill other than cash are...

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6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Problems which could occur on a customers bill are....

(select 3)

Correct Price

Wrong price

Wrong items

Missing items

Table number added

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a customer's card is refused you should.....

Tell them to run away

Ask them to start washing the dishes

Ask for the managers assisstance

Tell them to never come back again

8.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Special requests that guests may have may include:

(select as many that apply)

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