N5 AIT - Tasks and Duties of Administrators

Which of the following is NOT a task that an Admin Assistant would carry out?

• Producing and amending word-processed documents

• File Management

• Organising travel and accommodation arrangements

• Painting manager's office space

A skill is something that a person can learn how to do and become better at over time

• True

• False

A quality is ....

• Things a person can learn how to do and become better at over time

• Things a person can only learn if they attend university

• Things people begin to develop at the age of 18

• Personal attributes, behaviours and the way a person interacts with others

Which of the following is NOT a skill required by an Admin Assistant?

• High level of IT skills (competent in Microsoft Office applications)

• Strong communicator (both orally and in writing)

• Able to use programming software to create coding for web applications

• Effective time management (ability to use prioritisation of tasks to meet deadlines)

Which of the following is NOT a quality required by an Admin Assistant?

• Being polite and showing behaviour that is respectful and considerate of other people

• Unwilling to learn or develop new skills as you believe you already have expertise in all areas

• Being tactful and discreet to show sensitivity when dealing with difficult issues

• Able to receive and follow instructions from supervisors

What is a skill scan?

• A tool used to identify what skills and qualities an Administrator possesses and whether they have areas to improve on

• A tool used by managers to ensure tasks have been completed accurately

• A tool used by employees to know if their contract is to be extended

• A tool used by medical professionals to analyse a person's skill set

What does SWOT stand for in SWOT analysis?

• Strengths, Weaknesses, Options and Threats

• Strengths, Weaknesses, Offers and Threats

• Strengths, Weaknesses, Orders and Threats

• Strengths, Weaknesses, Opportunities and Threats

What information would be included in a Job Advert? (3 correct answers to be selected!)

• Salary

• Duties involved in the job

• Qualifications required

• The exact reason why the previous person left

What would NOT be included on a Job Description?

• Salary

• Holiday Entitlement

• Personal Qualities

• Duties involved in the role

What would NOT be included in a Person Specification?

• Desirable and Essential skills

• Desirable and Essential qualities

• Desirable and Essential qualifications

• Desirable and Essential working hours