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CSC408 MIS : CHAPTER 2

Authored by suzana Baharudin

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CSC408 MIS : CHAPTER 2
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20 questions

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1.

MULTIPLE CHOICE QUESTION

0 sec • 1 pt

Producing a bill of materials is a business process in which of the following functional areas?

Finance and accounting

Human resources

Manufacturing and production

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a cross-functional business process?

Identifying customers

Shipping a product

Fulfilling a customer order

3.

MULTIPLE CHOICE QUESTION

0 sec • 1 pt

Order fulfillment involves all of the following business processes EXCEPT:

Checking the customer's credit.

assembling the product.

submitting the order

making customers aware of the product.

4.

MULTIPLE CHOICE QUESTION

0 sec • 1 pt

The ________ function is responsible for making sure customers are aware of the company's products.

finance and accounting

human resources

manufacturing and production

sales and marketing

5.

MULTIPLE CHOICE QUESTION

0 sec • 1 pt

Identifying customers is a business process handled by the marketing function.

TRUE

FALSE

6.

MULTIPLE CHOICE QUESTION

0 sec • 1 pt

One example of a business process is shipping a product to a customer

TRUE

FALSE

7.

MULTIPLE CHOICE QUESTION

0 sec • 1 pt

If sales of your products declined in a specific region of the country, which of the following types of system would best help you understand why?

ESS

TPS

MIS

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