Test your speaking skills

''Nonverbal'' cues could be:

• Eye contact

• Open arms

• Nodding

• All of the above

An example of verbal communication is:

• Phone conversation

• Posture

• Eye contact

• Writing an email

An example of non-verbal communication is:

• Sleeping

• Face-to-face conversation

• Telephone conversation

• Eye Contact

Which of the following is a barrier to communication?

• Message is not clear

• Not listening

• Lack of language skills

• All of the above

In order to comprehend a message, you must be:

• In the conference room

• Wearing a suit or dress

• Using a telephone

• Actively listening

Listening to someone's opinion means you have to change your beliefs.

• True

• False