Crisis Management

Natural Disasters required (a)   .

Man made required (a)   .

Which of the following are the key features of crisis?

• Low Probability

• High Impact

• Uncertain/ Ambiguous causes and effects

• Differential perceptions

• All above

What is the purpose of crisis management?

• Prevention

• Survival

• Successful Outcomes

• All above

Which of the following are categories of crisis?

• Human Error

• Mechanical failure

• Management decision/ indecision

• Technology failure

• Acts of GOD

situation 1

Government put the country under MCO (Movement Control Order) as the ______________methods to control spreading COVID-19.

• survival

• prevention

• successful of outcomes

COVID-19 disease is due to_________________.

• technology failure

• human error

• management decision/indecision

• mechanical failure

The following is the guidelines for spokesperson, EXCEPT______________.

• Do not speculate

• Focus on 1/3 key message to communicate

• Repeat them during interview

• Use a technical expert

The second step in managing risk are (a)   .

You and your team uncover, recognize and describe risks that might affect your project or its outcomes.

The above statement best refers to ______________________.

• analyse the risk

• evaluate or rank the risk

• identify the risk

• treat the risk

• monitor and review the risk