
1103 Report Recommendations
Authored by Lisa Kassem
Professional Development
University
Used 130+ times

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5 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Choose a logical recommendation based on the major finding from Chart 1:
Hospital fees should be reduced.
Clients should learn that running a hospital is expensive.
Hospital staff should be fired and replaced with new staff.
Hospital staff should receive better training in customer service.
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Choose a logical recommendation based on the major finding from Chart 2:
AMC Hospital should fire it nurses and replace them with fresh graduates.
AMC Hospital should increase its doctors’ salaries by 30%.
AMC Hospital should create brochures for its customers/patients to follow the advice of doctors.
AMC Hospital should provide better training for its nurses.
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Choose the best TWO recommendations based on important findings from both Charts 1 and 2. Pay attention to the percentages:
AMC Hospital staff should provide better training for its staff and increase doctors’ salaries.
AMC Hospital should decrease doctors’ working hours and increase their fees.
AMC Hospital should provide better training for its staff and nurses, and hire a new cleaning company.
AMC hospital should move to a newer building and replaces all its staff and nurses.
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Choose a logical recommendation based on the major finding from Chart 1:
SOLO should improve its website and use better and clearer images of its products.
SOLO customers should notify customer service when they don’t arrive on time.
SOLO customers need to make sure they order products in the right size.
SOLO should improve its delivery system by adding delivery trucks and hiring more drivers.
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
H & B Hotel has a budget of 120 thousand dollars. Choose the best recommendations based on important findings from Charts 1 and 2.
H & B Hotel should train its employees and hire a new cleaning company because these were among the most common issues reported by customers, and because both are within the allocated budget.
Because of the limited budget, H & B Hotel should only renovate the bathrooms.
Because renovating bathrooms is too expensive, H & B Hotel should ignore customer requests and promote the new balconies.
H & B Hotel should fire its employees, renovate the bathrooms, and hire a new cleaning company.
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