Unit 4.5 & 4.6 Types of Communication Technology

When are video communication tools suitable to be used?

• Holding meetings with colleagues in remote offices

• Sending business documents to clients

• Treating business partners to lunch

• Sharing music files with customers

Which one of the following is NOT a video communication tool?

• Google Hangout

• Skype

• Facetime

• Google Slides

(a)   and integration are important considerations when choosing a collaborative tool as it should support all the file types the company normally uses.

What is the advantage of online collaboration tools like Google Docs and Google Sheets?

Which one of the following is a benefit of using an eCalendar?

• Employees need to call each other about changes to appointments.

• Restrict to using one calendar only.

• Share the schedule with others.

• Delete appointment changes.

Virtual assistants can speak and respond to users by voice, tapping on artificial (a)   technology.

A chatbot is a program that (a)   human conversation by using pre-programmed user phrases and text.

What does digital marketing refer to?

• Discount techniques

• Promotional techniques

• Internet techniques

• Viral techniques

Which one of the following is NOT an internet marketing technique?

• Article marketing

• Virus marketing

• Blog marketing

• Search engine marketing

Technology has helped to make long-distance communication more (a)   .