Unit 3 Area of Study 3 Operations Management: Technology

Operations management refers to

• The effective management of the process of transforming inputs into outputs and maximising the efficiency and effectiveness of the production process to meet business objectives.

• The effective management of the process of transforming new staff into experts and maximising the efficiency and effectiveness of the production process to meet business objectives.

• The effective management of the process of transforming a service and maximising the efficiency and effectiveness of the production process to meet business objectives.

• The effective management of the process of transforming the butterfly to the penguin maximising the efficiency and effectiveness of the production process to meet business objectives.

How the operations management function is carried out will directly affect a business competitive position. True or False?

• True

• False

The five categories of inputs include

• 1.Raw materials

  2.Capital equipment

  3.Labour

  4.Information

  5.Time

• 1.Raw materials

  2.Capital equipment

  3.Labour

  4.Time and efficiency

  4.Mass production

• 1.Raw ingredients

  2.Equipment

  3.Robotics

  4.Information

  5.Time and efficiency

____________ To the degree to which something is successful in producing a desired result; the overall success.

• Efficiency

• Effectiveness

• Productivity

• Competitiveness

The elements of an Operations System are:

• Inputs, Processes, Outputs

• Inputs, Operations, Outputs

• Efficiency, Effectiveness

• Resources, Processing, Outputs

Service Businesses do not have an operations system because their products are intangible

• True

• False

The four objectives of an operations system are:

• Reduce Costs, Improve Quality, Increase Productivity, Minimise waste

• Make a Profit, Increase market share, provide a return for shareholders, contribute to the wellbeing of the community

• Just in Time, Quality Control, Automated Production Lines, Lean Management

The four key strategies to improve efficiency and effectiveness in operations are:

• 1)Materials Management

  2)Technology

  3)Quality Management

  4)Waste Minimisation

• 1)Inventory

  2)Robotics

  3)TQM

  4)Lean management

• 1)Materials

  2)Informatics

  3)Quality Assurance

  4)Waste Minimisation

Choose the option that is NOT an advantage of an automation in Operations Management

• Increased production speed

• Reduction in human labour costs

• Reduction in material waste

• Development costs can be excessive

What Technological Strategy does this image depict?

• Computer-aided design

• Automated production line

• Website development

• Computer-aided manufacturing