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TRAEGER DISCOUNTS/ ORDERS QUIZ

Authored by Gregory Meeks

Other

Professional Development

Used 28+ times

TRAEGER DISCOUNTS/ ORDERS QUIZ
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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

If a customer has a discount directly from Traeger or is part of the VIP program, the code needs to be entered where

In the controller on the grill

In Salesforce by the tech who is speaking to the customer

https://www.traegergrills.com/vip.

On the discount page on the website

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Traeger uses what program to handle military discounts?

military.gov

ID.me Discount Program

Corporate Escalations

traeger.com/vip-information

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

According to the Traeger Website, if there is an issue with a discount/promo code we need to email codes@traegergrills.com.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

For the benefit of Traeger customers, most discount codes can be used multiple times

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

If a customer places an order, but then wants to cancel the order, but the grill has already been shipped

The customer would have to pay for the return shipping

A customer can't cancel an order once its been shipped

This would need to be escalated

The customer would not be able to get all of their money back

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

To cancel an order that has not been shipped, you need to include all of the following in an email except

Reason for cancellation

Case Number

Customer last name

Customer First name

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

The preferred courtesy item that should be issued first is

The customer's favorite pellet

The customer's favorite rub

A grill cover

Traeger sticker pack

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