Trade Union Quiz

The term collective bargaining refers to:

• actions aim to force employers to meet the demands of workers

• measures taken by the workforce to put pressure on the employees

• negotiations between representative of workers and employers

• industrial action in which workers refuse to work

Which of the following is the definition of industrial action?

• Measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees.

• workers working hard in the workplace

• employees agreeing to settle conflict as soon as they arise.

A shop steward refers to:

• a manager

• a union representative

• an employee

A trade union is a/an

• organization of workers who take collective action to try to achieve workers aim of higher pay and improved working conditions.

• organization where buying and selling take place.

• organization that represents only employers.

The purpose of the trade union is to represent workers' interests.

• True

• False

Mediation is the use of a third party in industrial disputes to encourage both employer and union to discuss an acceptable solution.

• True

• False

All of the following are examples of employer strategies to settle dispute in the workplace except.

• Closure

• negotiation

• public relations

• strike

Arbitration refers to using an independent third party to resolve an industrial dispute.

• True

• False

A form of industrial action in which workers keep working but at a minimum pace demanded by their contract of employment is called

• work-to-rule

• go-slow

• picketing

Using the media to try to gain public support for employer's position in the disputes is not a strategy used by employers to settle dispute.

• True

• False