LGS Unit 4 On the Phone Quiz 1 / Mr. Bobal English CE

'I’m afraid Peter isn’t at home.' Which of the following words appropriately characterizes this sentence?

• Fear

• Worry

• Apology

• Crazy

What is the difference in meaning between 1) 'hang on' and 2) 'hang up'?

• The first one means 'listen carefully' and the second one means 'continue talking'

• The first one means 'wait' and the second one means 'put the telephone down'

• The first one means 'I didn't understand' and the second one means 'go away'

• They mean the same thing, but the first one is used in video chats while the second one is used in phone calls.

According to our Unit 4 vocabulary lists, which one of these is a synonym for the verb 'reserve'?

• Book

• Confirm

• Arrive

• Pick up

Which of the following is NOT an appropriate response when you can't hear what someone said on the phone?

• Sorry, what did you say?

• Say it again, please

• Repeat it, please

• I’m terribly sorry

What does it mean when someone says they will 'keep in touch' with you?

• They will call you on the phone every day

• They will send you text messages every day

• They will have a video chat with you every day

• They will be in contact with you in the future

Choose the answer with the sentences in the correct order.

I: No, he’s at the cinema. Can I take a message?

II: Thanks. Bye

III: Sure thing, no problem.

IV: Hello, Tom speaking.

V: Hi Tom, this is Mary. Is your brother in?

VI: Bye.

VII: Yes, could you tell him to call me back, please?

• IV-VII-V-I-II-III-VI

• V-IV-I-VII-III-II-VI

• IV-V-I-VII-III-II-VI

• IV-III-I-VII-II-VI-V

According to our Unit 4 vocabulary lists, if someone has 'put you through', what have they done?

• Said mean things to you on the phone

• Connected you to someone else

• Confirmed your reservation

• Picked up the telephone and answered your call

You need your boss to call you back, but she isn't available. You are speaking with her secretary. You could say any of the following EXCEPT

• Could you tell her to contact me?

• Could you tell her to call me back today?

• Please have her call me when she gets in.

• She isn’t available at the moment.

WARNING: Bad Question Alert. This was copied directly from a MEB test.

All of the below are types of phones EXCEPT

• mobile

• landline

• cell

• contact

Which one of these is NOT and/or would not create a communication problem?

• Dialing an extension

• A misunderstanding

• Dialing a wrong number

• A bad line