Chapter 9: Automation in Protection Operations

Automated visitor management systems should only be used in large, complex organizations with multiple facilities.

• True

• False

One use for crime mapping is to help determine where to locate new facilities.

• True

• False

Studies indicate that security technologies will soon make security officers obsolete.

• True

• False

Incident Management Systems today are really nothing more than word processing systems that allow an offi cer to enter reports electronically.

• True

• False

Two dangers mentioned in this chapter that protection professionals should be aware of in using online resources are (choose one) :

• The possibility of going off on a tangent rather than focusing on the objective

• The possibility of introducing a virus to the system

• Accidentally disseminating sensitive information to unauthorized recipients

• Assuming that information in online databases is credible

Among the advantages of automated visitor management systems are:

• Ability to reduce costs by integrating with access control systems

• Ability to keep a searchable record of visitors

• Ability to better account for all building occupants during an evacuation

• Ability to support subsequent investigations in the event of an incident

A study by Bolyard and Powell concluded that “ security officers lacking this knowledge would be placed at a great disadvantage. … ” What “ knowledge ” were they referring to?

• An understanding of basic electronic security systems and design parameters

• A thorough understanding of contemporary information technology (IT) security threats and risks

• An orientation on automated tools such as incident and visitor management systems as well as crime mapping and analysis

• An orientation on the historical basis for automation in protection operations as it applies to the security industry in the United States

Geographic Information Systems (GIS) are closely related to:

• Integrated security systems

• Crime mapping systems

• Automated incident management systems

• Graphical user interface systems

A number of studies in recent years have projected massive expansion of electronic security systems employing advanced technologies, but they also concluded that the human element (i.e., security officers) will not be predominantly replaced by technology.

• True

• False

Technology and automation is not bringing the benefits, efficiencies, and opportunities to the field of security and asset protection that was anticipated.

• True

• False