Customer Satisfaction

The measurement if a product or service meets a customer's expectations is called ...

• Customer loyalty

• Consumer affiliation

• Customer satisfaction

• Rate of return

If you are trying to learn whether a customer is satisfied with your service, what type of factor are you examining?

• Quality of the product

• Quality of the service provided

• Value of the product

• Price of the product

How not to Implement Customer Satisfaction

• Active Listening

• Confidence

• Quitter

• Empathy

What is the Factor which is not Affecting Customer Satisfaction

• Customer Experience

• Product Quality

• Educational Background

• Service Quality

Good Team work will create satisfied Customer, Satisfied customer will create ?

• More Drama

• More Money

• More Surprise

• More Feeling