QM Quiz 2 Sem 3, 19/20

QM Quiz 2 Sem 3, 19/20

University

•

50 Qs

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QM Quiz 2 Sem 3, 19/20

QM Quiz 2 Sem 3, 19/20

Assessment

Quiz

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Business

•

University

•

Practice Problem

•

Hard

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Nor Suhana ARS

Used 2+ times

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50 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

At the center of the Quality System model is:

customer

procedures

continual improvement

people

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The first of the basic 7 tools of quality improvement that should be used is:

flow chart

Pareto analysis

cause & effect diagram

check sheet

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A __________ is a picture of a process.

scatter diagram

histogram

control chart

flowchart

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

__________ are data gathering tools that can be used in forming histograms; they can be either tabular of schematic.

Affinity diagrams

Flowcharts

Check sheets

Control charts

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Check sheets are data gathering tools that can be used in forming:

Pareto charts

scatter diagrams

flowcharts

histograms

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A representation of data in a bar chart format is called a:

histogram

check sheet

cause and effect diagram

pareto chart

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A diagram designed to help workers focus on the causes of a problem rather than the symptoms is called a(n):

cause and effect diagram

Pareto chart

flow chart

interrelationship diagram

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