This technology strategy involves a computerised design tool that allows businesses to create, visual and modify product possibilities.

• CAD
• CAM
• Automated Production Line
• Website Development

A materials management strategy used to ensure that the right amount of materials are provided exactly when they are required for production.

• Just In Time
• Materials Requirement Planning
• Master Production Scheduling
• Forecasting

Which of the following is NOT a characteristic of the products produced by a MANUFACTURING business?

• They are tangible.
• They can be stored as inventory.
• Production and consumption occur separately.
• High degree of contact between employees and consumers.

The key elements of an operations system are:

• Efficiency, Effectiveness, Productivity

• Inputs, Processes, Outputs

• Technology, Materials, Quality

• Resources, Labour, Time

This strategy involves equipment and machinery arranged in sequence and controlled by a computer to perform tasks automatically.

• Automated Production Line

• Website Development

• Computer Aided Design

• Computer Aided Manufacturing

Predicting future sales, production and materials requirements using previous data is known as:

• Just in Time

• Forecasting

• Master Production Schedule

• Materials Requirement Planning

Which is NOT a characteristic of services?

• They are intangible

• They can be stored as inventory

• Production and consumption occur at the same time

• They involve a high degree of customer contact

Which of the following are MATERIALS strategies?

• Computer Aided Design

• Just in Time

• Automated Production Line

• Master Production Schedule

Manufacturing businesses produce goods that are tangible whereas service businesses produce services that are _______ .

Labour, capital equipment, raw materials, time and knowledge are examples of _________ .