JA201- GMGM3053 Chapter 3

Has the skills to deliver a training session in a way that involves the participants and will often help them explore their learning, rather than tell them. Who am I?

• Trainer

• Speaker

• Facilitator

Has the skills to guide the participants in accomplishing the purpose of the meeting. Who am I?

• Trainer

• Speaker

• Facilitator

Has the ability to impart information in as few words as possible whilst being meaningful. Who am I?

• Trainer

• Speaker

• Facilitator

Who are the trainers in organisation?

• Management

• Supervisor

• Peers

• All of the above

Below are categories of trainer, EXCEPT

• Ad-Hoc

• Guest

• Part-Time

• Consultant

Responsibilities of a trainer includes the following, EXCEPT

• Conducting appraisals

• Developing effective induction/orientation program

• Researching old technologies and methodologies

• Keeping up to date with developments in training

Following are the tasks for trainer, EXCEPT

• Develop testing and evaluation procedures

• Conduct orientation sessions for veteran employees

• Develop and organize training manuals

• Review and evaluate training and apprenticeship programs

Following are the changes in trainer's role, EXCEPT

• Passive to Active

• Proactive to Reactive

• Reactive to Proactive

• Technologist to Strategist

The competence of the change agent must encompass a wide range of knowledge as follows, EXCEPT

• theories and methods of organisational change

• knowledge of sources of help

• conceptual diagnostic knowledge

• orientation to the unethical and evaluative functions of the change agent’s role

Below are the significant qualities of a trainer, EXCEPT

• Empathy

• Pace

• Honesty

• Autocracy