Are you a good team player

The main reason to understand the requirements of tasks to be carried out is so they can be

• left until the next day

• completed in less time than planned

• delegated to another team member

• completed safely.

Which one of the following lists the main benefits of planning and organising work?

• Completing work on time and in sequence.

• Finishing work early and helping others.

• Keeping workload to a minimum and taking breaks on time.

• To work alone safely and reduce the risk of cross-contamination.

The main benefit of keeping items needed for work organised and available is to

• resolve disputes within the team

• ensure they are ready for use when required

• help team members complete their duties

• prevent others from using the equipment and supplies.

Which one of the following is the most important reason to minimise waste at work?

• To prevent emptying the bin too often.

• To maintain the organisation's profits.

• To prevent the re-ordering of stock.

• To keep the supervisor happy.

Which one of the following would be the best person to ask when something at work is confusing?

• A member of staff.

• A supervisor.

• A customer.

• A friend.

Which one of the following is the most important reason to know about different job roles in the organisation?

• To understand other peoples' duties.

• To increase chances of promotion.

• To check which are the best jobs.

• To apply for any job vacancies.

Which two of the following are most important to being part of a team?

1. Helping other team members.

2. Respecting team members.

3. Arranging a team night out.

4. Wearing the same uniform.

• 1 and 2

• 2 and 3

• 3 and 4

• 4 and 1

Which one of the following is the best time to pass on important information?

• At the end of the shift.

• At the next break.

• As soon as possible.

• At the next staff meeting.

Which two of the following are the most important when working as part of a team?

1. To be cheerful.

2. To be polite.

3. To be helpful.

4. To be funny.

• 1 and 2

• 2 and 3

• 3 and 4

• 4 and 1

Which one of the following is the most important reason for discussing working relationship problems?

• To stop things getting worse.

• To stop falling out with colleagues.

• So it can be raised at the next staff meeting.

• So the customer is made aware.