
Walmart Demo
Quiz
•
Business, English, Education
•
KG - Professional Development
•
Practice Problem
•
Easy
Crystyl Altamirano
Used 1+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which fits this scenario best?
Scenario 1
Alex contacts you to tell you that he received an email from Walmart.com.
The email asks him to respond with his credit card number that he used on a recent order.
Unauthorized Charges
Account Takeover (ATO)
Phishing
High Fraud Items
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which fits this scenario best?
Scenario 2
Paul contacts you and says that he is locked out of his Walmart.com account.
He knows he entered the correct password, but was still not able to log in.
Unauthorized Charges
Account Takeover (ATO)
Phishing
High Fraud Items
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which fits this scenario best?
Scenario 3
Tony contacts you to tell you that both the iPad and the iPhone that he ordered are Lost After Delivery.
Unauthorized Charges
Account Takeover (ATO)
Phishing
High Fraud Items
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What example of Fraud is defined by the following:
•Find a charge they
didn’t place
•Gift card funds may be stolen.
•Never issue refunds.
Unauthorized Charges
Account Takeover (ATO)
Phishing
High Fraud Items
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What example of Fraud is defined by the following:
•Received an email about an order not placed.
•Locked out of account.
•Walmart.com or Savings Catcher account.
Unauthorized Charges
Account Takeover (ATO)
Phishing
High Fraud Items
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What example of Fraud is defined by the following:
•System mistake.
•Use Interceptas.
•Challenge the
cancelled order.
Unauthorized Charges
Account Takeover (ATO)
Phishing
Customer Insult
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What example of Fraud is defined by the following:
•Criminals trick people.
•Criminals will send
fake emails.
•Phishing can lead to fraud.
Unauthorized Charges
Account Takeover (ATO)
Phishing
Customer Insult
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