Walmart Demo

Walmart Demo

KG - Professional Development

10 Qs

quiz-placeholder

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Walmart Demo

Walmart Demo

Assessment

Quiz

Business, English, Education

KG - Professional Development

Practice Problem

Easy

Created by

Crystyl Altamirano

Used 1+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which fits this scenario best?


Scenario 1

Alex contacts you to tell you that he received an email from Walmart.com.

The email asks him to respond with his credit card number that he used on a recent order.

Unauthorized Charges

Account Takeover (ATO)

Phishing

High Fraud Items

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which fits this scenario best?


Scenario 2

Paul contacts you and says that he is locked out of his Walmart.com account.

He knows he entered the correct password, but was still not able to log in.

Unauthorized Charges

Account Takeover (ATO)

Phishing

High Fraud Items

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which fits this scenario best?


Scenario 3

Tony contacts you to tell you that both the iPad and the iPhone that he ordered are Lost After Delivery.

Unauthorized Charges

Account Takeover (ATO)

Phishing

High Fraud Items

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What example of Fraud is defined by the following:


•Find a charge they

didn’t place

•Gift card funds may be stolen.

•Never issue refunds.

Unauthorized Charges

Account Takeover (ATO)

Phishing

High Fraud Items

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What example of Fraud is defined by the following:


•Received an email about an order not placed.

•Locked out of account.

•Walmart.com or Savings Catcher account.

Unauthorized Charges

Account Takeover (ATO)

Phishing

High Fraud Items

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What example of Fraud is defined by the following:


•System mistake.

•Use Interceptas.

•Challenge the

cancelled order.

Unauthorized Charges

Account Takeover (ATO)

Phishing

Customer Insult

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What example of Fraud is defined by the following:


•Criminals trick people.

•Criminals will send

fake emails.

•Phishing can lead to fraud.

Unauthorized Charges

Account Takeover (ATO)

Phishing

Customer Insult

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