Walmart Demo

Which fits this scenario best?

Scenario 1

Alex contacts you to tell you that he received an email from Walmart.com.

The email asks him to respond with his credit card number that he used on a recent order.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• High Fraud Items

Which fits this scenario best?

Scenario 2

Paul contacts you and says that he is locked out of his Walmart.com account.

He knows he entered the correct password, but was still not able to log in.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• High Fraud Items

Which fits this scenario best?

Scenario 3

Tony contacts you to tell you that both the iPad and the iPhone that he ordered are Lost After Delivery.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• High Fraud Items

What example of Fraud is defined by the following:

•Find a charge they

didn’t place

•Gift card funds may be stolen.

•Never issue refunds.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• High Fraud Items

What example of Fraud is defined by the following:

•Received an email about an order not placed.

•Locked out of account.

•Walmart.com or Savings Catcher account.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• High Fraud Items

What example of Fraud is defined by the following:

•System mistake.

•Use Interceptas.

•Challenge the

cancelled order.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• Customer Insult

What example of Fraud is defined by the following:

•Criminals trick people.

•Criminals will send

fake emails.

•Phishing can lead to fraud.

• Unauthorized Charges

• Account Takeover (ATO)

• Phishing

• Customer Insult

What is defined by the following:

•Our fraud prevention tool.

•Orders are marked as pass or fail.

• CCA

• Axonify

• Interceptas

• Finance Hold

This happens when an order falls between a passing score and a failing score?

• CCA

• Axonify

• Interceptas

• Finance Hold

When items are delivered and a thief takes them before our customer gets home, this is considered as?

• CCA

• Lost After Delivery

• Interceptas

• Finance Hold