bpo

bpo

University

10 Qs

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bpo

bpo

Assessment

Quiz

Arts

University

Practice Problem

Hard

Created by

Jayashree R

Used 5+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following cases explain Knowledge Process Outsourcing?

A company outsources staff for cleaning and housekeeping

A US-based company employs Indian researchers for a project

A school in Dubai uses laptops manufactured in Japan

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Knowledge Process Outsourcing is the outsourcing of core, information - related business activities which companies may opt for in the case of shortage of specialized professionals. True or false?

True

False

3.

MULTIPLE SELECT QUESTION

1 min • 1 pt

A BPO company which accommodates payroll services

Back Office Outsourcing (BPO)

Front Office Outsourcing (FOO)

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

It includes internal business functions such as billing, purchasing, payroll of employees, and other similar tasks.

Knowledge Process Outsourcing (KPO)

Information Technology-Enabled Services (ITES)

Back Office Outsourcing

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

1.  Which of these is not a benefit of offshoring jobs?

Residents in other countries learn about a company’s product
Workers in the U.S. lose their jobs
A company makes a larger profit because the cost of labor is lower.

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

__________________criteria are used by companies to decide upon a suitable BPO location

People attractiveness

Location attractiveness

all the above

none of the above

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

____________are MNC owned organisations operating in another country with the sole purpose of doing back office processing for the parent company

Third party BPO

Captive BPO

KPO

LPO

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