Prueba
KG - 1st Grade
•10 Qs
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Prueba
Quiz
•
Professional Development
•
KG - 1st Grade
•
Medium
Luis Chajon
Used 10+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Donde empieza la ruta ISO
política de calidad
mapa de proceso
objetivos de calidad
SNC
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
La gestión de canales es la administración operativa de los canales de atención
falso
verdadero
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Herramienta que sirve para identificar fortalezas y oportunidades de mejora de los procesos internos
Ciclo PHVA
ISO
NPS
KPIs
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Su propósito es generar la mayor cantidad de oportunidad de negocios
gestión de canales
gestión comercial
estrategia comercial
atención al cliente
5.
OPEN ENDED QUESTION
30 sec • 1 pt
En que parte de la agencia encontramos la política de calidad
Evaluate responses using AI:
OFF
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cuantas competencias organizacionales hay?
18
6
9
4
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Es una herramienta que mide la lealtad de los clientes en base a su nivel de recomendación con sus familiares y amigos
SNC
PHVA
NPS
ISO
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