Email Etiquette

"The subject of an email is optional under some conditions."

• True

• False

Tags

CCSS.RL.9-10.4

CCSS.SL.8.6

CCSS.W.7.1D

CCSS.W.8.1D

CCSS.W.8.2E

"I should always 'Reply All' in an email conversation as it is impolite to exclude the others."

• True

• False

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

"It is okay to send an attachment without typing anything in the body of the email if the recipient had requested for the attachment."

• True

• False

Tags

CCSS.SL.7.6

CCSS.SL.8.6

CCSS.W.7.1D

CCSS.W.8.1D

CCSS.W.8.2E

What does 'CC' in email-writing stand for?

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

What is the 'CC' field in email-writing primarily used for?

• No difference from the 'To' field

• Emphasise to recipients in the 'To' field that you are also sending the message to those in the 'CC' field

• Keep the 'CC'-ed recipients in the loop about the email. No further action required.

• Indicate to the 'CC'-ed recipients that they should respond to your email.

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

Daniel sent an email with the following recipients:

To: John; Mary

CC: Mr Yeap

BCC: Bob

Which of the following statements is true?

• Mr Yeap will see that the email was sent to Bob, but John and Mary will not.

• If Bob hits "Reply all", his reply email will only be sent to Daniel.

• If Mary forwards the email to Zachary, Zachary will only see that Daniel's email was sent to John, Mary and Mr Yeap.

• Bob will not see who Daniel had sent the email to.

Tags

CCSS.RI.7.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Select all the options which are appropriate situations for using the BCC field:

• When you are sending a mass email to a large number of recipients

• When you want someone to receive the same message in secret without the other recipients' knowledge

• To protect the privacy of the recipients if the contents of the email may be sensitive

Tags

CCSS.RI.6.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

"I should aim to reply to an email within 3 days of receiving it."

• True

• False

Tags

CCSS.RL.9-10.4

CCSS.SL.8.6

CCSS.SL.9-10.6

CCSS.W.8.1D

CCSS.W.8.2E