Gap Analysis

What is a Gap Analysis?

• It's the comparison between an existing process and the changes expected that might affect the current state.

• It's an analytical and strategic process to identify the missing details in a document or process

• It is a method to find out the gaps among two things to compare against.

• It's a process used to identify gaps between the current documentation or processes, and the expected or desired information.

What type of changes may be included in a Gap Analysis process?

• Changes on the business rules

• New steps added

• Current steps being removed

• Changes that force a modification on the way the current tasks are carried.

What is a Gap Analysis used for?

• It allows us to compare the current state and the desired state of a process or documentation.

• It creating a list of processes in our organization.

• It helps to figure out a plan to determine gap opportunities and improvements of a process or documentation.

• It determines the scope of the processes.

Select the benefits of a Gap Analysis.

• Insight into documentation or processes improvement.

• Prioritization of needs.

• Provides a step by step of the processes.

• Clear and easy to understand results.

Select the options that you consider part of the Gap Analysis stages.

• Current State

• Desire State

• Identify solutions

• Action Plan