Planning & Decision Making

The last step in Decision making process

• Taking action

• Choosing the right decision

• Evaluation

• Weighing alternatives

When the decision making situation has certain limitations

• Rationality

• Bounded Rationality

• Risky

• Ambiguous

A purchase manager chooses a vendor because he has supplied quality material in the past rather than by the rational way of choosing the vendor with the best price quote. His decision making is through

• Bounded Rationality

• Role of Intuition

• Rationality

• None of the above

Intuition decision making is based on

• Manager's past experiences

• Manager's feelings or emotions

• Manager makes decision on ethical values/culture

• All of the above

An employee has left for the day due to ill health, the shift manager immediately pitches in another employee to do the job left incomplete by the sick employee till the shift ends. This is an example of

• Well-Structured problem and programmed decision

• Poorly structured problem and non-programmed decision

• Role of intuition

• Well structured problem and non-programmed decision

Policy, Procedure and Rule are considered when taking

• Programmed decision

• non-programmed decision

• risky decision

• Ambiguous decision

When manager has greater tolerance for ambiguity, his DM style is

• Directive

• Analytic

• Conceptual

• Behavioural

Two start ups in the same industry plan to merge their assets and human capital to maximize their presence in the market. This planning is an example of

• Tactical planning

• Operational Planning

• Strategic planning

• No planning needed. Merging is always good choice.

When an employee meets with his supervisor and together lay out individual objectives and plans over the next year for the employee to work on, it is an example of

• Management by Exception

• Management by Objectives

• Traditional Goal setting

• Who does that? Just tell him what to do and its done!

The containment to be delivered to a high value customer has been delayed due to an unexpected road accident. The manager immediately directs the nearest warehouse to deliver part of the containment immediately to the customer and promises to deliver the rest after a delay of 5 hours, so as to not go back on the company motto of 'On time Delivery'. This is an example of

• Strategic planning

• Corporate Planning

• Contingency Planning

• Survival planning