PMG1123 --- QUIZ 2 (10%)

Human skills refer to the ability to communicate effectively with workers.

According to Mintzberg, when a manager acts as a negotiator he is performing the “informational role”.

Middle managers usually are called Head of Department (HOD) and are responsible for directing the day-to-day activities of operative employees.

When managers meet organizational goals, they are effective.

Leading involves motivating and leading the members of an organization so that they contribute to the achievement of the organization’s goals.

6.As managers move up in organizations, they tend to need more __________ skills.

The major functions associated with the process of management are ___________.

When a marketing manager praises a subordinate on her excellent presentation for the senior management, what function is that manager performing?

The managerial function that helps to ensure all other managerial functions are occurring as designed is called ____________.

The process of administering and coordinating resources effectively, efficiently and in an effort to achieve the goals of the organization is called __________.