PMG1123 --- QUIZ 2 (10%)

Human skills refer to the ability to communicate effectively with workers.

• TRUE

• FALSE

According to Mintzberg, when a manager acts as a negotiator he is performing the “informational role”.

• TRUE

• FALSE

Middle managers usually are called Head of Department (HOD) and are responsible for directing the day-to-day activities of operative employees.

• TRUE

• FALSE

When managers meet organizational goals, they are effective.

• TRUE

• FALSE

Leading involves motivating and leading the members of an organization so that they contribute to the achievement of the organization’s goals.

• TRUE

• FALSE

6.As managers move up in organizations, they tend to need more __________ skills.

• technical

• conceptual

• political

• human

The major functions associated with the process of management are ___________.

• planning, organizing, commanding, and controlling

• planning, organizing, leading, and controlling

• planning, organizing, and motivating

• planning, organizing, directing, and controlling

When a marketing manager praises a subordinate on her excellent presentation for the senior management, what function is that manager performing?

• Planning

• Leading

• Staffing

• Corrective action

The managerial function that helps to ensure all other managerial functions are occurring as designed is called ____________.

• planning

• organizing

• leading

• controlling

The process of administering and coordinating resources effectively, efficiently and in an effort to achieve the goals of the organization is called __________.

• management

• controlling

• planning

• administration